Welcome
Login  Sign up

How do I clear my browser's cache & cookies?

Cookies are created when you visit a website to keep your registered login, preferences and other customization functions. Websites often store cookies on your hard disk to help websites identify you when you resume. In some cases, this information may prove to be incorrect, causing problems when trying to use your browser. Clearing your cache and cookies can help solve these problems.

Google Chrome

On Windows:

Open Google Chrome browser and press the CTRL + SHIFT + DELETE keys at the same time. Ensure to select 'Clear the following items from the beginning of time'. Also ensure that 'Cached images and files' and 'Cookies and other site data' are checked. Click 'Clear Browsing Data' to begin the cleaning process.

On Mac:

Open Google Chrome browser and press the COMMAND + SHIFT + DELETE keys at the same time. Ensure to select 'Clear the following items from the beginning of time'. Also ensure that 'Cached images and files' and 'Cookies and other site data' are checked. Click 'Clear Browsing Data' to begin the cleaning process.


Mozilla Firefox

Windows, Mac

  • Open Mozilla Firefox browser.
  • Click the menu button and choose Options.

  • Select the Privacy panel.
  • Click 'clear your recent history'.

  • Ensure that 'Cookies' and 'Cache' are selected.
  • Click the 'Clear Now' button.

Microsoft Internet Explorer

Open an Internet Explorer browser window and press the CTRL + SHIFT + DELETE keys at the same time. Ensure that both 'Temporary Internet files and website files' and "Cookies and website data' are checked, then click 'Delete'.

Microsoft Edge

Open a Microsoft Edge browser window and press the CTRL + SHIFT + DELETE keys at the same time. Ensure that both 'Cookies and saved website data' and 'Cached data and files' are checked, then click 'Clear'.

Apple Safari

Version 9.0.1 (11601.2.7.2)

  • Open Safari Browser on your Mac.
  • Navigate to Safari > Preferences > Privacy.
  • Click 'Remove All Website Data‚Ķ'

Note:

If you are using another browser that isn't listed here or if you are using another version of one of these browsers, please perform a Google search for more information on how to clear your particular cache and cookies.

Print Friendly and PDF
Did you find it helpful? Yes No