How do I Merge Users?

To Merge Accounts;

• Ensure the proper Active Team is selected; should there be more than one Active Team.
• Navigate to the LMS Admin tab > Teams tab.
• Expand the desired Team and click on Learners to open it's context menu.
• Select Learner Management from menu.

The Learner Management panel will display. 

• Click on Merge Users.

The Select and Merge Users window will open.

• Source User: enter the username of the User you wish to gather data from.
• Destination User: enter the username of the User you wish to merge the gathered data into.
• Roles: check this box to merge Roles from the Source User to the Destination User. PLEASE NOTE: though any existing Roles will merge, any particular enrollments to specific Learning Folders or specific Learning Elements that may have occurred will not merge.
• Teams: check this box to merge Teams from the Source User to the Destination User.
• Attempts: check this box to merge Attempts from the Source User and add them to the existing Attempts of the Destination User.
• LMS Admin Types: check this box to merge any Admin Types from the Source User to the Destination User.
• After making your appropriate selections click Merge.