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Send Team Message

When using the Accord LMS, hovering over information icons displays helpful tips.


Introduction

This article will briefly explain how to send a Team Message

You will learn how to send selected Learners from selected Teams custom email messages.


Please Note; The 'From' address on the delivered email message will be based upon the current user account (your email address).


Send Team Message

  • Ensure the proper Current Team is selected. Menu located lower-left of screen.

  • From the main tab menu at left select the Teams tab.

  • Select and highlight the header for the Team you wish to send a message to. 

  • Click 3 dots on right to open context menu.

  • Select Team Details from menu.


The Team Details panel will display.


  • From the left menu click on the Message tab.

  • Learners: checking this box will send this message to those Learners which are determined by whatever Learning Roles or Role Status you select.

  • Filter by Learning Roles: Filter who will receive this message by choosing the available Learning Roles. Click arrows as necessary to expand and see all available Learning Roles.

  • Filter by Role Status: This Role Status will determine which types of Learners will receive this message, whether it be Learners on Active status, a To Start status, or a Past Due status.

  • LMS Admin: Select the LMS Admin types you wish to receive this message.

  • Validation Test: Checking this box will send a copy of this message to yourself (the current logged-in user).

  • Subject: Enter message subject.

  • Body: Use provided field to enter message.

  • Available Tokens: This is optional. Text/HTML Tokens are available for easy dynamic replacement. To observe list of available message tokens click View. Scroll as necessary to see all available tokens.

  • Near bottom panel click Send to deliver message using your preset parameters.

  • Click Save & Close to save this specific message along with it's preset parameters for any future use.

  • Click Cancel to close panel and exit.


Related Articles

Direct Links to closely related articles listed above at right.




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